- Two factor security (multi-factor authentication) software is used with our online banking.
- Rolling Hills Bank & Trust is in compliance with the guidelines and regulations of keeping customer information secure.
- The online banking is monitored 24/7 for any unusual activity.
- Your user name must contain 4 alpha characters, 1 numeric, and 1 special character. After several unsuccessful logon attempts, your account will be disabled as a precaution.
- You will be asked a security question if you log on from a computer that isn't recognized.
- Your session will time out after a specified amount of time due to inactivity.
- Protect your personal information. To minimize your risk of identity theft, don't share your personal information. Don't reply to or click on links in any email asking for your personal information.
- Know who you're dealing with. When shopping online, look for a seller's physical address and a working telephone number. Before downloading free software, read the fine print- some downloads come with spyware.
- Use anti-virus and anti-spyware software, as well as a firewall. Update them all regularly, many update automatically. Look for anti-virus software that removes or quarantines viruses, and for anti-spyware software that can undo changes spyware makes to your system. Make sure your firewall is on and set up properly.
- Be sure to set up your operating system and Web browser software properly, and update them regularly. Select security settings high enough to reduce your risk of being hacked. Make sure to regularly update your system with the latest patches.
- Protect your passwords. Keep your passwords in a secure place, and don't share them on the internet, over email, or on the phone.
- Back up important files. If you have important files stored on your computer, copy them onto a removable disc, and store it in a safe place.
- Send an e-mail asking for your personal account information.
- Ask for your Web password in an e-mail or request it via the phone or U.S. mail.
In the event you notice suspicious activity or experience a security –related event contact