At Rolling Hills Bank and Trust, the basis of each customer relationship is trust. You have chosen to do business with Rolling Hills Bank and Trust, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

We recognize your right to privacy at Rolling Hills Bank and Trust. We recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your information is private and secure at all times.

Information about consumers is accumulated from a variety of sources. Some information is provided to Rolling Hills Bank and Trust directly by customers themselves. Rolling Hills Bank and Trust develops other data as a function of providing a product or service to a customer. Still other information is obtained from outside sources. We will limit the use and collection of information about our customers to that which is necessary to administer our business, provide superior service, and offer opportunities that we think will be of interest to customers. This means that we will use information to help us identify and mitigate potential risks or loss to Rolling Hills Bank and Trust. We will use information to help identify additional products or services Rolling Hills Bank and Trust provides which we believe customers might want to know about. We will use this information only in accordance with the principles set out in this Policy.

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Each Rolling Hills Bank and Trust employee is required to follow our Company’s ‘Code of Conduct’, which states that all customer information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available.

Rolling Hills Bank and Trust is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

When it comes to sharing customer information with unaffiliated companies, Rolling Hills Bank and Trust places strict limits on who receives specific information about customer accounts or other personally identifiable data. We may share information with unaffiliated companies when: they assist us in providing our products and services to our customers; in the normal course of business (for example, with consumer reporting agencies and government agencies); it is legally required or permitted in connection with fraud investigations and litigation; in connection with acquisitions and sales; and at the request or with the permission of a customer.

We do not reveal specific information about your accounts or other personally identifiable data to outside parties for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non-Rolling Hills Bank & Trust companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

When we do provide customer information to a third party, we will insist (through a written agreement) that the third party adhere to privacy principles similar to those to which Rolling Hills Bank and Trust adheres for keeping this information confidential.

As a visitor to our website, you remain anonymous unless you voluntarily provide personal information to us by e-mail or other online forms or transactions. If you do provide such information, it is used only by us and only to display and maintain our products and services for you and is not sold or distributed to other organizations. Our website may use a “cookie” stored in your computer memory to recognize that your computer has visited our site before and to allow for certain of the pages visited within our site to be logged and customized according to personal preferences. We do use standard software to collect information about the visits – but not about the visitors – to our website. Summary statistics of that information help us to determine the level of interest in various information available on our website. The information collected about the visits includes only non-identifying data such as the date and time our site was accessed, the web browser used, the IP address and City, State and Country of the server from which the visit was connected to our site, etc.

Rolling Hills Bank and Trust recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made available to our customers. Customers who have questions about these Privacy Principles or have a question about the privacy of their customer information should call Rolling Hills Bank & Trust at (712) 243-2244.